Services

Merchandising

We use state of the art technology of vivid imaging to design schematics. Our programs deliver optimal recommendations for product placement that potentially maximizes sales. Our retail and merchandising teams ensure that all details are performed accurately to schematic. Our task is for our Principals and the Retailers to achieve their desired results.

Technology:

Space Management Systems: Apollo / ProSpace

Syndicated Data Systems: AC Nielsen

Schematics: Vivid Imaging / Kwikee Systems

Advertising Review Data: IRI Software

Retail

Our retail sales team offers more coverage and at a higher store frequency call than our competition. Our sales team is provided with the necessary schematics, new distribution items, store matrix, and point of sale materials. They know their territories, their store managers and they take pride in the work they do for our principals. We have monthly meetings so they are aware of all promotions, new items, and to share retail objectives for our products and the retailers. They provide us with store audit reports, new item tracking forms, and out of stock reports. They service the retail environment store by store.

Customer Service

Our Customer Service personnel is incomparable in the brokerage industry. They process and monitor all orders through EDI. They bridge the gap between our principals and our customers. Our Customer Service is first rate with reconciliation, EDI invoices, ancillary systems, managing and researching claims and deductions as required by each manufacturer. They generate and verify pricing and promotions. Apex Customer Service is the finest and proactive in service!

Software:

Account Review / Adesso / AMPS / Blacksmith / DemandTec / Demantra / GenWeb / ITrade / Mei Technologies